DELIVERY

We fulfil lagos deliveries the next business day after the order is placed

Abuja
We offer same-day delivery in Abuja for purchases made before 12 pm. Orders made after the cut off time are delivered the next business day.

Other States In Nigeria
Orders to other states in Nigeria are fulfilled within 2-4 business days

International Orders
International orders are fulfilled by DHL,
Shipping time is determined by the shipping speed chosen

Terms and Conditions

1. We will not be held responsible for late delivery of products due to:
Adverse weather conditions
Incomplete or incorrect delivery addresses
Any other causes beyond our reasonable control
2. Same-day delivery would require call confirmation to find out the availability of the courier.
3. Prices do not include import fees, or taxes you may be charged by your country

PAYMENT METHOD

To ensure that we offer our customers a safe and easy transaction platform, we’ve chosen gateways that suit our customers from all over the world. They include;
• MasterCard
• VISA NAIRA Card
• Verve Card
• PayPal Payment
• Direct Bank Transfer

SHIPPING POLICY

Local Delivery (Abuja) : We offer same day delivery in Abuja for orders placed before 1pm

All other orders will be delivered by next business day
Delivery Nigeria: We deliver to your home/office via DHL
International Deliveries: We deliver to your home/office via DHL

RETURN & EXCHANGE POLICY

We do not offer exchanges or refunds
However if you receive a faulty package we will exchange the item
The item must be reported faulty within 24 hours after receipt.

How to Care for Your Ayya Hair

How to Braid Ayya Curl

Please use a professional braider who has experience with silky braiding hair to install your Ayya Hair.
If you need recommendations please contact us.
Bundles do not need to be brushed out or stretched, they come ready to braid
Please blow-dry or stretch your own hair before braiding for the best results
For the first install, please braid and tie the tips as Ayya hair is very silky and it will loosen otherwise
Make sure the leave out after the knot is not more than 10-12cm if you plan to reuse it.
After braiding, please ensure your braider applies hair mousse and Ayya Braid cream immediately
Ayya Hair already comes pre curled (curly extensions). There is no need to apply hot water to your braiding hair
Do not apply any heat to your Ayya Hair

How to Braid Ayya Deep Wave

Please use a professional braider who has experience with silky braiding hair to install your Ayya Hair.
If you need recommendations please contact us.
Bundles do not need to be brushed out or stretched, they come ready to braid
Please blow-dry and straighten your own hair before braiding for the best results
For the first install, please braid and leave out no more than 3-7cm
After braiding, please ensure your braider applies hair mousse and Ayya Braid cream immediately
Ayya Hair already comes pre curled (wavy extensions). There is no need to apply hot water to your braiding hair
Do not apply any heat to your Ayya Hair

How to Braid Ayya Bone Straight

Please use a professional braider who has experience with silky braiding hair to install your Ayya Hair.
If you need recommendations please contact us.
Bundles do not need to be brushed out or stretched, they come ready to braid
Please blow-dry and straighten your own hair before braiding for the best results
Please braid to the tips
After braiding, please ensure your braider applies hair mousse and Ayya Braid cream immediately
Ayya Hair already comes pre curled (wavy extensions). There is no need to apply hot water to your braiding hair
Do not apply any heat to your Ayya Hair

After Braiding

Please ensure you apply  Ayya Braid cream daily to your Ayya hair, focusing on the tips of your hair,
this keeps your Ayya hair soft and silky
You only need a pea size amount per section of your hair.
Ayya Braid cream is very potent. Please do not use more than a pea size amount per section of your hair
Hair Mousse can be applied every 5-7 days to maintain your curls
Ayya Hair can be reused, but this is determined by the care taken for the hair while its installed.
To ensure your hair can be reused please apply your Ayya Braid cream to your Ayya hair daily.

How to Reuse Ayya Hair
Please ensure a professional braider takes out your braids , washes it and lets it air dry.
After it is air-dried your Ayya Hair is ready for reuse immediately.
Ayya Curl can be reused 1- 2 times.
Ayya Bone straight can be reused 1-4 times
For the 2nd or third install please braid to the tips
A video of how to prepare your Ayya Hair for reuse is available on our Instagram page @ayya_hair

Contact us
Call/ Whatsapp: +234 908 200 0069
Instagram : @ayya_hair
email: hello@ayyahair.com